Contact Singapore Bus CharterCALL, WHATSAPP, EMAIL OR SEND THE FORM
Tell us the date, the pickup point and how many people are travelling, and we will come back with the right size bus and a price. We run 23, 45 and 49 seater vehicles across the island.
How do I contact Singapore Bus Charter?
Singapore Bus Charter answers on WhatsApp, phone and email. The quickest way to reach us is to call or WhatsApp +65 8065 3479. You can also email us or fill in the enquiry form on this page. Include your date, pickup address, pickup time, drop off point and passenger count, and we will reply with the right size bus and a price.
Ways to reach us
Pick whichever suits you. All of them reach the same booking team, so there is no need to send your enquiry twice.
WhatsApp or call +65 8065 3479
Best for quick questions, short notice trips and anything easier to explain in one message. That line takes calls and WhatsApp.
Email us the details in writing
Best for detailed itineraries, multi day schedules, tender documents and anything your team needs in writing. Attach your schedule for the day or passenger list if you already have one and we will quote against it. contactus@singaporebuscharter.com
Send the enquiry form on this page
The form reaches the same booking team. Use the message box to describe the trip in your own words. If the form does not send, call or WhatsApp +65 8065 3479.
Our office address
769 Pasir Ris Street 71, #14-334, Singapore 510769. That is a correspondence address for post and paperwork, not a depot or a pickup point, so please book by phone, WhatsApp, email or the form rather than dropping by.
What to put in your enquiry
The more of this you send in the first message, the faster you get a firm price instead of a follow up question.
Date, pickup address and pickup time
Give the full address rather than just a building name, and say what time the bus should be moving off, not only when it should arrive. If the group is collected from more than one place, list the addresses in the order you want them visited.
Drop off point, and one way or return
Say whether the bus drops the group and leaves, or waits and brings everyone back. One way transfers and return trips are quoted differently, so this one line saves a whole email.
One way transfersHow many people, including staff
Head count decides the vehicle. We run 23 seater minibuses, 45 seater coaches and 49 seater coaches, and any group above 49 travels on more than one coach. Count teachers, chaperones and crew, not just guests.
Compare bus sizesBulky items and mobility needs
Golf bags, prams, wheelchairs, instruments, event boxes, sports gear, luggage for an airport run. Tell us before we confirm the vehicle, because seat count and boot space are two different things, and a bus that fits the people may not fit the bags.
Luggage guideExtra stops and waiting time
List every stop in order and say if the bus needs to wait between legs. Extra stops, waiting time and late night trips can add to the price, and the full breakdown sits on our pricing page.
See the chargesAnything unusual about the day
Flight numbers for airport runs, gate and plant details for Jurong Island, loading restrictions at your venue, a tight turnaround between sessions. Say it upfront and we will plan the timing around it.
Airport transfersWhere we go
Singapore Bus Charter operates inside Singapore only. That covers the whole island, and every charter we quote starts and finishes here.
Island wide pickups and drop offs
Offices, hotels, schools, condos, MRT stations, community clubs, Changi Airport terminals, Marina Bay, Tuas, Woodlands, Punggol. If the address is in Singapore, we can pick up there.
Sentosa and Jurong Island
Both are covered. Jurong Island needs approved access for the vehicle and the driver, so tell us the gate and the plant you are visiting when you enquire and we will confirm what is needed before the day.
No cross border routes
We do not run charters out of Singapore, so if your plan involves leaving the island we will say so when you enquire.
Which enquiry goes where
One inbox handles everything, but it helps to say upfront what kind of booking it is. These pages answer most of the detail before you even write to us.
Asking about price
Charters start from SGD 85 per trip and hourly hire starts from SGD 50 with a minimum of four hours. Driver, fuel, ERP charges and parking are already inside that figure. The full rates sit on our pricing page, and if you send your trip details we will come back with a firm number.
Full pricingWant a number before you write
The instant quote calculator gives you a working figure in a few clicks. Send that through with your enquiry and we both start the conversation from the same number.
Instant quote calculatorCorporate, staff and shuttle bookings
Office shuttles, staff pickups, offsites and company events usually need a repeating schedule and a named contact for invoicing. Tell us how many runs per week, the sites you are linking and the shift times.
Corporate charterMonthly, daily and long term contracts
Recurring work is priced on the schedule rather than trip by trip, so email works better than a phone call here. Send the route, the timings, the days of the week and how many months you need covered.
Monthly charterHourly and single trip hire
Hourly suits days with several stops and waiting in between, such as tours, roadshows and wedding runs. Single trip suits a straight transfer from A to B. Say which one fits your day and we will confirm the better option.
Hourly charterNot sure which service you need
The services hub lists everything we run buses for, from school excursions and airport transfers to weddings, tours and religious trips. Start there, then send us the page name with your enquiry.
All servicesFor monthly, daily, long-term contracts, or large events, email us for a detailed quotation.
Who you are writing to
Registered in Singapore in 2018, licensed by the LTA, UEN 53379842J. Here is the background your finance or procurement team usually asks for.
Established 2018, UEN 53379842J
We are a licensed private bus operator registered in Singapore, and our company details are ready for purchase orders and vendor forms. Ask when you enquire and we will send them with the quote.
About us4.8 stars from 184 Google reviews
Groups leave reviews after school excursions, airport runs, weddings and staff shuttles. Read a few before you send an enquiry if you want a sense of how bookings actually run.
Read the reviewsClass 4 and 4A licensed drivers
Every driver holds a Class 4 or 4A driving licence and a Bus Driver's Vocational Licence and our vehicles are maintained for commercial passenger use. The licensing rules that apply to charter operators here are explained in our LTA guide.
LTA requirementsWhat the price already covers
Driver, fuel, ERP charges and parking are inside the figure we send you. Singapore Bus Charter is not GST-registered, so no GST is added to your bill. You get an invoice with the company details your accounts team needs.
First time booking a bus
Our home page explains how bus charter works in Singapore, what a charter includes and who uses it. Worth a read if this is your first group booking.
Bus charter SingaporeTiming, short notice and changes
Send the enquiry as soon as the date is fixed. You do not need every detail settled to start the conversation, and you can expect a reply within the hour during business hours.
You do not need a final head count
A date, a rough group size and a pickup area are enough for us to check what is available. Firm up the numbers later, and tell us before we confirm the vehicle if the group has grown.
How many people fitSame day and next day trips
Use WhatsApp rather than email if the trip is today or tomorrow, because we can check what is free faster over chat. Short notice bookings depend on what is already committed, so send the details you have instead of waiting for the full picture.
Changing a confirmed booking
Reply on the same WhatsApp thread or email you booked on rather than starting a fresh enquiry, and quote your trip date and pickup time. We will confirm what can be changed on your booking and anything that comes with it.
Broader questions about vehicles, group sizes and how charters work are answered on our FAQ page.
Send Us Your Trip Details
Tell us the date, group size, pick-up and drop-off. We reply with one all-inclusive price.
Terms and Conditions
Last updated July 2026. Read the full terms and conditions.
General Terms
These terms cover every bus charter booking with Singapore Bus Charter (UEN 53379842J), an LTA-licensed private hire coach operator running since 2018 from 769 Pasir Ris Street 71, #14-334, Singapore 510769.
When you confirm a booking by WhatsApp, phone, email, or our website, you agree to these terms in full. How we handle the personal data in that booking is set out in our privacy policy. They apply to every charter type, including point-to-point transfers, hourly charters, daily charters, and monthly contracts.
We may update these terms at any time. The version in place when you confirm your booking is the one that applies to that booking.
Booking and Confirmation
Your booking is confirmed once we send you written confirmation by WhatsApp, email, or another documented channel.
- What we need: the date, time, pickup point, drop-off point, and rough number of passengers.
- Fast quotes: during business hours (7am to 11pm SGT) we usually send a confirmed quote within one hour.
- Accuracy: please check that your details are correct, since we work from what you give us.
- Your driver: we share your driver's name and contact number with you before your trip date.
Pricing and Payment
Every quote is all-inclusive. The price covers the driver, fuel, ERP tolls, and parking. There is no GST added and no surprise charges at drop-off.
- Per vehicle, not per seat: the price stays the same whatever your passenger count, up to the vehicle's maximum capacity.
- Fleet rates: our 23-seater minibuses, 45-seater coaches, and 49-seater coaches each have their own base rate. See the full rates on the pricing page.
Extra Stop Charges
For arrival, departure, point-to-point, and two-way transfers, an extra stop charge applies for each additional pickup or drop-off beyond the route in your quote.
- Charge: $20 per additional stop.
Waiting Time
Arrival transfers
- Your driver is in position 30 minutes before your flight lands, waiting at the coach pickup bay. A meet and greet inside the arrival hall can be added for SGD 20 per vehicle when you book.
- The first 45 minutes of waiting after landing are free, to allow time for immigration and luggage.
- After 45 minutes, a fee of $15 per 15-minute block (or part of one) applies.
- After 3 blocks (45 minutes of penalty time), a minimum 4-hour hourly rate applies.
Example 2: the group is 1.5 hours late, which is the 45 free minutes plus another 45 minutes of waiting. At that point the booking switches to the hourly rate and its 4-hour minimum ($50 x 4 hours = $200).
Departure transfers
- Your driver arrives 15 minutes early to help load luggage.
- The first 15-minute block of waiting is free.
- After that, a waiting fee of $15 per 15-minute block applies.
- After 45 minutes of waiting, a 4-hour hourly rate applies.
Point-to-point transfers
These follow the same waiting terms as departure transfers.
Hourly charters
No waiting penalties. You can ask to extend your hourly booking after the booked time ends, if a driver is free.
Midnight Charges
- Hours: 11pm to 7am.
- Surcharge: an extra $20 per vehicle, charged for each vehicle on the job, for any booking that starts at or after 11pm or ends between 11pm and 7am.
Public Holiday Charges
- When: gazetted Singapore public holidays.
- Surcharge: an extra $30 per vehicle, charged for each vehicle on the job.
Cancellation and Refunds
Because your all-inclusive price is locked in when you book, this schedule applies if your plans change. All cancellation times are counted from your scheduled pickup time, not from when you made the booking.
| Notice given | Refund |
|---|---|
| 72 hours or more before pickup | 100% refund of everything you have paid |
| 24 to 72 hours before pickup | 50% refund |
| Less than 24 hours before pickup | No refund |
How to cancel. Contact us by phone, email or WhatsApp as soon as you know. Give us your booking reference and the scheduled pickup date and time, and we will send you a cancellation confirmation. Refunds are processed to your original payment method within 5 to 7 business days.
Rescheduling. A reschedule is treated as a cancellation and a re-booking. Tell us 48 hours or more ahead and we will do our best to move you to a new date without penalty, subject to vehicle availability. With less than 48 hours notice the schedule above applies, and the new booking is subject to availability and the rates current at that time.
Force majeure. If extreme weather, a natural disaster, government restrictions or another event outside anyone's control prevents the service running, we will move your booking to a date that suits you at no extra cost, or refund you in full if rescheduling is not possible.
No-show. If nobody arrives at the agreed pickup point at the agreed time and you have not told us in advance, it is treated as a no-show and no refund is given. The grace period is 15 minutes for standard pickups and 45 minutes for airport arrivals, the same allowances used for waiting time above.
Corporate clients on a monthly contract may have separate cancellation terms set out in that agreement. If you cancel part way through a multi day booking, the charge is worked out pro rata for the part already run. This schedule applies to every service, including wedding transport, airport transfers and tours.
Passenger Responsibilities
- Capacity and safety: passengers must not go over the vehicle's maximum seating, and seatbelts must be worn at all times.
- On board: smoking, alcohol, and food or drinks that may stain or damage the interior are not allowed.
- Damage: the client is responsible for any damage caused to the vehicle by passengers, and cleaning or repair costs are billed directly.
- Belongings: we are not liable for items left behind, so please check your seat and the overhead rack before you get off.
- Instructions: passengers must follow the driver's instructions at all times, especially around safety, boarding, and getting off.
Liability and Insurance
- Full coverage: every vehicle carries comprehensive passenger liability insurance for the whole journey.
- Professional drivers: all drivers hold a valid Class 4 or 4A driving licence and a Bus Driver's Vocational Licence.
- Delays: we are not liable for delays caused by heavy traffic, road closures, bad weather, or other events beyond reasonable control.
- Breakdowns: in the rare case of a breakdown, we send a replacement vehicle as fast as we can at no extra charge.
- Limit: our liability is limited to the charter fee paid for the affected service. We are not responsible for indirect, knock-on, or special losses.
Amendments
Singapore Bus Charter may update these terms at any time, and changes take effect once published on our website. Bookings already confirmed keep the terms that were in place when they were confirmed, unless we agree otherwise in writing.
Governing Law
These terms follow the laws of the Republic of Singapore. Any legal disputes fall under the courts of Singapore.
Contact Us
Questions about our terms or your booking? Reach us any time:
- WhatsApp: +65 8065 3479
- Phone: +65 8065 3479 (7am to 11pm SGT)
- Web: singaporebuscharter.com/contact
- Address: 769 Pasir Ris Street 71, #14-334, Singapore 510769
Frequently Asked Questions
What is the phone number for bus charter in Singapore?
Can I book a bus charter over WhatsApp in Singapore?
What information should I include when I ask for a bus charter quote?
How do I get a quote for a bus charter in Singapore?
How far in advance should I book a bus charter?
Can I book a bus charter at short notice?
Do you charter buses from Singapore to Malaysia or Johor Bahru?
Do you cover Sentosa and Jurong Island?
Where is Singapore Bus Charter located?
How do I arrange a monthly bus charter contract in Singapore?
Send us the trip and we will send you the price
Call or WhatsApp +65 8065 3479, email us, or fill in the enquiry form above. Give us the date, the pickup address and time, the drop off point and how many people are travelling, and we will come back with the right vehicle and a price that already includes driver, fuel, ERP charges and parking. If the form will not go through, send the same details over WhatsApp.
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